Privacy Policy
Last Updated: June 2026
Overview
Memora is operated by MochiFlow. This Privacy Policy explains how information is collected, used, and protected when using Memora.
Information We Collect
- Name, if provided through authentication providers
- Email address
- Uploaded video files
- Submitted video URLs
- Generated notes
- Usage and analytics information
- Billing-related information provided through payment processors
How We Use Information
- Generate AI-powered notes
- Operate and improve the service
- Prevent abuse and fraud
- Manage subscriptions and billing
- Provide customer support
Third-Party Services
Memora may use trusted third-party providers for:
- Authentication
- Payment processing
- Cloud hosting
- AI processing
- Analytics
Video Handling
Uploaded videos are used solely for note generation purposes.
Data Retention
Uploaded videos are automatically deleted after processing. Generated notes may remain associated with user accounts until deleted by the user or removed through account deletion.
Data Security
Reasonable technical and organizational measures are used to protect user information.
Account Deletion
Users may request account deletion and removal of associated data by contacting support.
Changes to this Policy
This Privacy Policy may be updated periodically. Continued use of Memora constitutes acceptance of any updates.
Contact
For privacy-related questions, contact the support email listed on the website.